Investor Charter

A. Vision and Mission

Vision

Invest with knowledge and safety.

Mission

Every investor should be able to invest in appropriate investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Business Transacted by a Research Analyst

• Publish research reports based on research activities.
• Provide an independent, unbiased view on securities.
• Offer unbiased research recommendations while disclosing financial interests in recommended securities.
• Base recommendations on analysis of publicly available information and known observations.
• Conduct the required annual compliance audit.
• Ensure advertisements comply with the Research Analyst Advertisement Code.
• Maintain legally verifiable records of service-related interactions with clients and prospective clients.

C. Services Provided to Investors

• Onboarding: disclose terms and conditions, obtain consent and complete KYC for fee-paying clients.
• Material information: disclose business activity, disciplinary history, associates, service terms, risks and conflicts, if any.
• AI: disclose the extent of AI use in research services. Current disclosure: No Artificial Intelligence tools are presently used to prepare or deliver our research services. If this changes, the extent and purpose of AI use will be disclosed to clients before the affected service is provided.
• Third-party research: disclose material conflicts of the third-party provider or direct recipients to its disclosures.
• Fair distribution: distribute reports and recommendations without discrimination.
• Confidentiality: preserve pre-publication research confidentiality and protect client data.
• Service parameters: disclose applicable timelines and adhere to them.
• High-risk products: provide clear guidance and adequate caution notices when research concerns complex or high-risk products.
• Fair conduct: treat clients with honesty and integrity.

D. Grievance Redressal

1. Research Analyst: contact Arun Kumar S. at [email protected] or +91 90956 79744. We will strive to resolve a grievance immediately and not later than 21 days.
2. SCORES/RAASB: if dissatisfied, use SEBI SCORES 2.0. The first review is by RAASB and the second by SEBI. The BSE RA directory provides RA verification.
3. Online dispute resolution: where applicable, use SMART ODR for online conciliation or arbitration.

E. Rights of Investors

• Privacy and confidentiality; transparent practices; fair and equitable treatment.
• Adequate information and initial and continuing statutory disclosures.
• Fair and truthful advertising and clear service parameters and timelines.
• To be heard and receive timely, satisfactory grievance redressal.
• To exit in accordance with the agreed terms and applicable regulation.
• Clear guidance and caution notices for complex and high-risk products.
• Accessible service for vulnerable and differently abled consumers.
• To provide feedback and to reject coercive, unfair or regulation-contravening contractual clauses.

F. Investor Responsibilities

Do

• Deal only with a SEBI-registered RA and verify its registration and BSE RAASB entry.
• Read all disclosures, reports, risk factors and terms before acting.
• Pay through traceable banking channels and retain receipts. Consider optional CeFCoM where offered.
• Ask questions and seek clarification about published research, especially for complex or high-risk products.
• Keep contact and KYC details current and report assured-return offers to SEBI.

Do Not

• Do not provide investment funds or securities to the RA.
• Do not be influenced by luring advertisements, rumours, limited-period discounts, incentives or gifts.
• Do not share trading, demat or bank credentials, passwords or OTPs.
• Do not permit the RA to execute trades or operate an account.

Official reference: SEBI Investor Charter for Research Analysts dated June 2, 2025, consolidated in the February 6, 2026 Master Circular for Research Analysts.